Offering and Receiving Help

Osoc was built on people helping each other out, by offering their skills, knowledge and enthusiasm!

Asking for Help from Anyone

We have a bunch of help channels in Discord. Got a question? Pop in in there. Someone might pick it up 👀.

The Rubber Duck Debugging Technique

Have you ever asked someone a question, and by asking it, and then you realise you know the answer? Let's avoid the awkward "Oh never mind.. sorry" moment by using the Rubber Duck Debugging technique!

You take rubber (or imaginary) duck, and you explain the problem. Out loud. Yes, really. Observe how talking to yourself makes you smarter.

Couldn't figure out find the answer? Ask in one of the help channels or consult a coach!

You can read more about this technique on Wikipedia – specifically for development. However, it's also useful for problems, like finding out how a certain tool works. Try it and let us know if it worked!

Asking for Help

Whenever a someone types "@helping-hand" in one of the help channels, everyone that clicked the little hand in the #help channel, will get a notification. If you can help out, you can just react on that message in the corresponding channel!

Making Yourself Available to Help

Click the little hand emoji in #help to make yourself available to help!

Tip: As a coach, whenever you have some time off – AKA letting your students go 🔥, you can offer your time to help out students by clicking the hand emoji in the help channel #start-consulting.

Aim to be available to people outside of your team approximately for one hour a day (fulltime coaches) or half an hour a day (halftime coaches).

Even if you're not actively consulting, and you see a message pop up in one of the help channels, you don't have to hold back. Open summer of code was built on people helping each other out!

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