# Offering and Receiving Help ## Asking for Help from Anyone We have a bunch of help channels in Discord. Got a question? Pop in in there. Someone might pick it up 👀. ![](/files/-MBtKAiOmxcaz4cNRowX) ## The Rubber Duck Debugging Technique Have you ever asked someone a question, and by asking it, and then you realise you know the answer? Let's avoid the awkward *"Oh never mind.. sorry"* moment by using the [Rubber Duck Debugging technique](https://en.wikipedia.org/wiki/Rubber_duck_debugging)! You take rubber (or imaginary) duck, and you explain the problem. Out loud. Yes, really. Observe how talking to yourself makes you smarter. Couldn't figure out find the answer? [Ask in one of the help channels](/global/tools/discord/remote-helping.md#asking-for-help-from-anyone) or [consult a coach](/global/tools/discord/remote-helping.md#asking-for-help-from-coaches)! ![A duck](/files/-MBtNW8IP4cyMZLyX6wT) You can read more about this technique on [Wikipedia](https://en.wikipedia.org/wiki/Rubber_duck_debugging) – specifically for development. However, it's also useful for problems, like finding out how a certain tool works. Try it and let us know if it worked! ## Asking for Help Whenever a someone types "@helping-hand" in one of the help channels, everyone that clicked the little hand in the #help channel, will get a notification. If you can help out, you can just react on that message in the corresponding channel! ![](/files/-MeJFcUv_4_ElBPeyd0w) ## Making Yourself Available to Help Click the little hand emoji in #help to make yourself available to help! Tip: As a coach, whenever you have some time off *– AKA letting your students go 🔥*, you can offer your time to help out students by clicking the hand emoji in the help channel #start-consulting. ![#help channel](/files/-MeJF23PGBoZ2hlJ2WjI) {% hint style="info" %} Aim to be available to people outside of your team approximately for one hour a day (fulltime coaches) or half an hour a day (halftime coaches). {% endhint %} Even if you're not actively consulting, and you see a message pop up in one of the help channels, you don't have to hold back. Open summer of code was built on people helping each other out! --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.osoc.be/global/tools/discord/remote-helping.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.